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Inbound Call Center Services

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To run effectively & efficiently, inbound call center services require world class infrastructure, latest technology and instrumentation and above all a team of skilled professionals. E-Virtual Services is one such organization with a pool of highly skilled tele-calling professionals on board led by experienced management.

E-Virtual inbound call center services offer solutions for mid size companies, large corporations and even self-employed professionals. With our virtual assistants and tele-calling teams, we can cater to the challenging needs of any projects, whether for customer support, technical helpdesk or easy tasks such as order taking and invoice management.

  • Customer Support
  • Order taking
  • Product information request
  • Up-selling & Cross-selling
  • Sales Lead Qualification
  • Technical Helpdesk
  • Phone answering
  • Billing
  • Customer Retention
  • E-mail & Chat support

With our first time resolution (FTR) strategy, EVS always tries to ensure minimal call backs (repeat calls for same issue) while maintaining the highest possible quality standards. We strictly adhere to The Data Protection Act and can Guarantee Safety of your company / customer data with us.

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