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Call Center Services

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E-Virtual Services is a leading service provider of international call center services & outsourcing solutions. With an aim to increase customer satisfaction, retentions and sales for your company, E-Virtual Services has designed all of its inbound, outbound and web based solutions quality centric and performance driven.

With thousands of service providers in the fast paced and competition based customer service industry today, to stand out, prove yourself and to constantly grow, a company must induce new methodologies to have customers treated and listened in a way that they want, and not according to the company.

With so many choices available today, it does not even take a fraction of a second for your customer to switch to another service provider. E-Virtual Services is an expert to manage your customer service with our experienced professionals to provide high quality customer service. With our quick & efficient first time resolution (FTR) strategy, your customers are more likely to stay loyal for that “extra support” that everyone seeks from a service provider

  • Customer Service
  • IVR (Interactive Voice Response)
  • Online Inbound Sales (Up-Selling)
  • Order Processing & CRM Entry
  • Technical Support (Computers, Broadband, Specific Product Support)

  • Hardcore Sales (B2B, B2C - Mobile, Software, Specific Product or Service Sales)
  • Lead Generation & Appointment Setting
  • Data Mining, Filtering and Verification
  • Merchant Account Services

  • CAT-i Services (Reliable Data Collection)
  • E-mail Support (100% accuracy with the quickest turn-around time)
  • Chat Support (24*7 chat support)

Whether handling high call volumes during peak festive seasons or creating a new customer base by cold call sales, E-Virtual Services can truly be banked upon if you are looking for a quality-focused call center services company who would be equally interested in your growth as you are.

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