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Order Taking

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Order taking services at E-Virtual has been redefined with the implementation of latest software & technology in place. Our automated systems can easily take the burden off your shoulders and help you maximize sales and revenue while we take orders from your customers on your behalf.

Whether you operate your business and sell products / services through catalog sales or e-store retailing, E-Virtual Order Taking Services & Solutions have the ability to serve to all your consumers, ensuring you never miss out on a sale with our high class service level deliverability.

If you use a website, catalog business, radio and television to advertise your product / services, E-Virtual Services could be a boon to your business and can help you grow by many folds in terms of customers and the ROI. Be assured to have your customer well informed about each & every product detail as per your guidelines while giving the best of quality telephonic services. Order taking services at EVS are customizable according to multiple products or services you deal into.

Sales & Invoice Management
  • Ordertaking
  • Product inquiries
  • Up-selling and Cross-selling
  • Salesorder processing
  • Documentations & payment queries
  • Post-sales product support

Inquiry Services
  • Product / Service information requests
  • ATM / POS locator service, etc.

Billing Enquiries
  • Account balance information
  • Payment information
  • Editing customer personal information

Debt Management
  • Credit authorization
  • Credit verifications
  • Soft core and third party collections

Verification services
  • Third party verifications service
  • Insurance verification service
  • Employment verification service

E-Virtual Services can guarantee a robust, 24/7 order taking line where your customer can call any time and place an order with a live person and not an automated answering machine.

Contact us
Fill the form to receive a free quote as well as a sample of our work. We will contact you within 24 hours for your enquiry. (Risk free, no obligations, 100% satisfaction guaranteed)

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